Personal data protection

Nbaazi Privacy Policy – Your Data, Kept Secure

Everything about how the data you provide to nbaazi is used, where it is stored, and how it is kept secure — all explained here in plain language.

Last Updated: January 2026 SSL Encrypted Published in Bengali
8
Main sections
Zero
Selling Data to Third Parties
256-bit
SSL encryption
24/7
Security Monitoring
Our Commitment to Data Protection

Active privacy protections in place for you at nbaazi

End-to-end encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No one outside the platform can access this information.

Your data is never sold

Nbaazi never sells your personal data to third parties. Your information is used solely for operating the platform.

Limited access policy

Within nbaazi, only staff in relevant departments can access your data. Access is strictly restricted for everyone else.

Secure data storage

Your data is stored on secure, internationally certified servers. Regular backups are performed and measures are in place to prevent unauthorized access.

Your data, your control

You have the right to view, correct, and request deletion of your personal data. Contact support and we'll take care of it promptly.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time. Set your communication preferences however you like.

Important notice:

By registering on nbaazi, you confirm that you have read this Privacy Policy and consent to your data being used as described herein. If you have any questions, please contact support.

1What Kind of Data Do We Collect?

Various types of data are collected when you create an account and use nbaazi's services. This data comes from two sources: information you provide directly, and information collected automatically.

Information you provide directly:

  • Full name (as it appears on your national ID)
  • Date of Birth
  • Mobile number & email address
  • National ID or passport details (for KYC verification)
  • Mobile banking number or bank account details
  • Current address (where required)

Automatically collected information:

  • IP address and device type
  • Browser information and operating system
  • Log of platform usage time and activity
  • Betting history & transaction records
  • Cookies & Session Data

In simple terms: what you provide at registration is stored. Additionally, a log of how you use the site and for how long is kept — primarily for security purposes.

2How is the collected information used?

Nbaazi uses your data only for specific, legitimate purposes. It is never used for any unethical or unnecessary reason.

Data type Purpose of use
Name & Identity Documents KYC Verification & Identity Confirmation
Mobile Number OTP and transaction notifications
Email address Account security, promotions
Payment information Deposit & Withdrawal Processing
IP & Device Information Fraud prevention & security
Betting history Account services and responsible gaming monitoring
  • Creating and managing your account.
  • Processing and verifying transactions.
  • Preventing fraud and unauthorized access.
  • Meeting legal obligations (e.g., Anti-Money Laundering regulations).
  • Analyzing usage patterns to improve service quality.
  • Sending promotional offers and bonuses (only with your consent).
  • Monitoring usage patterns to ensure Responsible Gaming.

3Who is your data shared with?

Nbaazi never sells your data to third parties. However, certain limited information may be shared in specific circumstances.

  • Payment providers: To process deposits and withdrawals, designated payment gateways — including bKash, Nagad, and Rocket — receive the transaction details necessary to complete each transaction. This is done to keep your money safe.
  • Identity verification service: Trusted verification service providers may receive the necessary data to complete the KYC process — solely for the purpose of confirming your identity.
  • Legal Authorities: In cases involving a court order or legal obligation, we may be required to provide specific information to the relevant authorities.
  • Technology Partners: Technology service providers involved in running the platform process certain technical data — all operating under strict confidentiality agreements.

Simply put: your data is never shared with advertisers or other betting companies. Only the service providers necessary to operate the platform receive limited data, and only what's needed.

4How Is Your Data Stored and Protected?

Nbaazi uses industry-standard technology to keep your data secure.

  • SSL encryption: All data transmitted through the website and app is encrypted with 256-bit SSL — the same level of protection used in the banking industry.
  • Database encryption: Stored data is also kept in encrypted form. Even in the event of unauthorized server access, the data cannot be read.
  • Access control: Staff can only access the data necessary for their specific role. Every access is logged and recorded.
  • Regular Security Reviews: Platform security is reviewed regularly by specialists.
  • Data retention period: Data is retained for specified periods as required by law. Even after an account is closed, certain information may be kept in accordance with regulatory requirements.

5Cookies policy

The nbaazi website and app use cookies — small files stored on your device that help improve your experience on the site.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
  • Functional cookies: To remember your preferences and settings — such as your chosen language.
  • Analytics cookies: This data helps us understand which parts of the site are used most — it is used to improve our services. No personal information is included.

You can manage cookies through your browser settings. However, disabling essential cookies may cause issues with logging in and processing payments.

6Your Rights Regarding Your Data

Every registered user on nbaazi has specific rights over their own personal data.

👁️
Right to access your data

You can request to see what data nbaazi holds about you. Submit a written request to support and the information will be provided within 30 days.

✏️
Right to Correct Your Data

You can request corrections to any inaccurate or outdated information. Some details can be updated directly through your account settings.

🗑️
Right to data deletion

You can request to close your account and have your data deleted. However, certain data may need to be retained for a specified period due to legal obligations.

🚫
Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages or emails, you can opt out at any time — either through your settings or by contacting support.

Simply put: your data belongs to you. Want to view it, correct it, or delete it — just reach out to support. We're here to help.

7Protection of minors

Nbaazi strictly prohibits anyone under the age of 18 from using the platform.

  • Date of birth is verified at the time of registration.
  • Age is verified as part of the KYC process.
  • If an underage account is detected, it is immediately suspended and the balance is returned without any transactions being processed.
  • Nbaazi does not intentionally collect any data from minors.
  • If you suspect a minor is using the platform, please contact support immediately.

8Changes to the Privacy Policy

Nbaazi may update this privacy policy when necessary. You will be notified of any changes.

  • You will be notified via your registered mobile number or email before any significant changes take effect.
  • Continuing to use the platform after any changes have been made constitutes acceptance of the updated policy.
  • The date of the most recent update will always be shown at the top of this page.
Recent Update History
25
January 2026
Cookies Policy section updated — the explanation of analytics cookies has been made clearer.
24
August 2026
User rights section expanded — the data deletion process is now described in detail.
24
February 2026
The topic of data sharing with third parties is covered in greater detail below.
23
May 2023
The Privacy Policy has been fully rewritten in plain language for easy understanding by all users.

Why does the privacy policy matter so much?

Using any platform online means some of your data goes with it. The same way a banking app collects your information, a betting platform does too. The difference lies in how each platform chooses to use that data. nbaazi-'s privacy policy clearly explains what happens to your data — there's nothing hidden.

Many betting platforms sell user data to third parties — which is why users suddenly receive calls from unknown numbers or see irrelevant ads. nbaazi This is not something nbaazi does — and that is not just policy, it is a commitment. Your mobile number or email address will never be passed on to any advertiser.

Many users feel uncertain about KYC verification. It is natural to have reservations about submitting your national ID. However, without it, there is no way to verify financial transactions. nbaaziIdentity document details submitted to - are used solely for identity verification purposes — nothing else. It's just as secure as the KYC process used by banks and mobile banking services.

Mobile app users often ask — does the app access other data on my phone? nbaaziThe app only requests the permissions it needs: internet access, storage (for saving files), and notifications. Camera access is requested only during KYC uploads, not on an ongoing basis. nbaazi does not access your contacts, messages, or data from other apps.

Responsible Gaming and the Privacy Policy are closely connected. nbaazi Your betting patterns are monitored — but not to push you into placing more bets. Rather, if a user's behavior shows signs of problematic activity, the support team reaches out to offer help. This monitoring serves a positive purpose — not a marketing one.

What happens if you request deletion of your data? When you close your account, the process of deleting your personal data begins. However, certain information — such as transaction records — may need to be retained for a specified period for legal reasons. This is part of international anti-money laundering regulations and is standard practice across all legitimate financial institutions.

About data protection nbaazi-'s technology team works around the clock. Any new security threat is responded to swiftly. Regular audits are conducted by security specialists. In the event of a data breach, affected users will be notified immediately and all necessary steps will be taken.

One final note — a privacy policy is a living document. Technology changes over time, laws change, and the nature of services changes. nbaazi Commits to notifying you before any significant changes to this policy are made. If you do not agree with the updated policy, you have the option to reject it and close your account.

Frequently asked questions

Answers to common questions about bonus wagering and Responsible Gaming tools

A bonus wagering requirement means how many times you need to bet the bonus amount before you can withdraw it. For example, if you receive a BDT 500 bonus with a 10x wagering requirement, you must place a total of BDT 500 × 10 = BDT 5,000 in bets. It doesn't matter whether those bets are placed on one match or spread across many — only the total amount wagered counts. Keep in mind, though, that not all bets may contribute to the wagering requirement. Bets placed at very low odds (such as 1.2 or below) are excluded from some offers. The full terms for each bonus are listed on the latest promotions page — check there for details.

Yes, Responsible Gaming tools on nbaazi are completely free and available at any time. Simply log in and go to Account Settings, where you will find the "Responsible Gaming" option. To set a deposit limit, you can choose a daily, weekly, or monthly cap — once set, no deposits beyond that amount will be allowed. For a cooling-off period, you can take a break ranging from 24 hours up to 30 days. Self-exclusion means keeping yourself away from the platform for an extended period — this must be activated by contacting support directly. These features take effect immediately, but removing them requires a waiting period to prevent impulsive decisions.
Start betting safely

Your data is safe — join nbaazi today

Register today on Bangladesh's trusted betting platform — with a transparent privacy policy, top-level security, and full support in Bangla.

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